For some unknown reason, my laptop has decided to reset my RCM back to the free version (after running fine since I purchased it in February). Unfortunately, I can't find the email with the licence key. How can I get the licence key resent? Do I need to request this from RPGNow?
Log in to the online store you purchased it from, go to the product itself, Add to Cart (it will be $0.00 because you've already purchased it), confirm the purchase, and you will be emailed a purchase receipt (for $0.00) which includes your License # and Licence Key. Cheers.
Unfortunately, it doesn't seem to work that way. When I go to the product on RPGNow, it says I have already purchased the product. When I add it to my cart, it is at full price, and stays that price all the way through to checkout - at which point I stopped, as I don't want to buy a second licence. It does have a link to "Click to get it!", but that just sends me the install instructions, not the licence key.
I have emailed RPGNow about it, providing them with order number etc, but they responded that I needed to talk to Iron Crown about it.