Author Topic: ERA - Please select an image file  (Read 1226 times)

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Offline Ginger McMurray

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ERA - Please select an image file
« on: January 13, 2020, 08:33:35 AM »
I was getting the above error when I try to launch ERA. I was able to fix it by reinstalling, but am wondering what could have caused it. I'd like to avoid it in the future. :)
No pre-written adventure survives contact with the GM.

Offline Majyk

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Re: ERA - Please select an image file
« Reply #1 on: January 13, 2020, 02:37:21 PM »
Haven’t heard of that one but sounds like something was overwritten or lost for a race/profession pic?

Did it occur on startup of the base program or when opening a previous character/NPC build?

Await better experts, though. 

Offline Ginger McMurray

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Re: ERA - Please select an image file
« Reply #2 on: January 13, 2020, 02:51:43 PM »
Startup. AFAIK nothing changed.
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Offline Voriig Kye

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Re: ERA - Please select an image file
« Reply #3 on: January 13, 2020, 08:23:20 PM »
Since we can't see the attachment before a moderator approves it, you can speed up the troubleshooting by sending the files to the support account: era-support.voriigkye@recursor.net.

Most likely there is useful information in the file ERA/Server/ERA-Support.log, so make sure to include it as well.

Offline Ginger McMurray

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Re: ERA - Please select an image file
« Reply #4 on: January 13, 2020, 08:55:13 PM »
There's no attachment. The error is "Please select an image file."
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Offline Voriig Kye

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Re: ERA - Please select an image file
« Reply #5 on: January 15, 2020, 08:20:08 AM »
Did the message appear in the browser, in the ERA server box, or was it an operating system dialog?
What operating system are you using?

Offline Ginger McMurray

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Re: ERA - Please select an image file
« Reply #6 on: January 15, 2020, 11:38:49 AM »
ERA box and Windows 10.
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Offline Voriig Kye

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Re: ERA - Please select an image file
« Reply #7 on: January 16, 2020, 05:19:45 AM »
I tried several scenarios and none give that message.
In case it happens again let us know, maybe more occurrences help us determine the cause.

Thanks for reporting it, and enjoy ERA!

Offline Ginger McMurray

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Re: ERA - Please select an image file
« Reply #8 on: January 16, 2020, 09:54:18 AM »
I've used it to create a ton of pregens. I'm looking forward to having it available in a session. :)
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Offline Ginger McMurray

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Re: ERA - Please select an image file
« Reply #9 on: January 17, 2020, 12:36:31 PM »
I tried several scenarios and none give that message.
In case it happens again let us know, maybe more occurrences help us determine the cause.

Thanks for reporting it, and enjoy ERA!

Is there any logging done? If so, I'll remember to capture them should this ever happen again.
No pre-written adventure survives contact with the GM.

Offline Voriig Kye

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Re: ERA - Please select an image file
« Reply #10 on: January 17, 2020, 08:25:34 PM »
Most error messages in the ERA server box and while using the application in a browser will be logged into the ERA/Server/ERA-Support.log file.
It is always a good idea to check that file and send it when asking for help with an issue to the support mail account.